The Official Site of Terry Redlin and the Redlin Art Center

  • Events
  • Contact
  • Support
  • Sign In / Account
  • The Redlin Art Center
    • History of the Redlin Art Center
    • Gallery & Grounds
    • Plan Your Visit
  • The Collection
  • About Terry: 1937-2016
  • Shop
Cart (0)
  • The Redlin Art Center
    • History of the Redlin Art Center
    • Gallery & Grounds
    • Plan Your Visit
  • The Collection
  • About Terry: 1937-2016
  • Shop
  • Events
  • Contact
  • Support
  • Fine Art
    • Fine Art
    • Canvas
    • Paper
    • Linen
  • Plates
    • Plates
    • 12 inch
    • 8.25 inch
    • Plate Holders
  • Redlin Home
    • Redlin Home
    • Furniture
    • Dining & Entertainment
    • Decor
    • Lighting
    • Outdoor
    • Wine Accessories
  • Redlin Gifts & Keepsakes
    • Redlin Gifts & Keepsakes
    • Cards & Calendars
    • Books & Media
    • Puzzles
    • Holiday
    • Keepsakes
    • Food
    • Clothing & Accessories
    • Gift Bags
    • Gift Certificates
    • South Dakota
  • Support
  • Problems with Your Order

Problems with Your Order

Let us make it right

We go to great lengths to ensure your order arrives as expected. If you’re not satisfied, here is what you can do. 

My item arrived damaged. What do I do?

Orders are rarely damaged during shipment as we take extra care when packing Redlin Gift Shop merchandise. If you receive a damaged order, please report it to us within 7 days of receiving the product. Keep all packaging as the shipping company may pick up the package for investigative purposes and claim processing.

Can I change or cancel my order?

If you need to make changes, call toll-free 1-877-873-3546. Please note that it may not be possible to change items if your order is being processed. If your order has already shipped, you will have to return the merchandise. To find out if your order is shipped, check your current order status.

This isn’t what I ordered.

If you received the incorrect item, call toll-free 1-877-873-3546. We will ship you the correct item and send a return service tag for the incorrect items. We will cover the shipping costs for the return.

I’m unhappy with my order.

We want you to be happy with your order. If you’d like to return or exchange a product, please see our return policy.

Contact us

Didn’t find what you were looking for? Call the Redlin Art Center at 1-877-873-3546 during business hours or send us a message through our contact form.

Support

    • Shipping
    • Problems with Your Order
    • Determining the Value of Your Print
    • Return Policy
    • Artwork Terms to Know

Contact Redlin

Need help?
Call us at 1.877.TREDLIN or contact us online.

  • Contact Us

Shop

  • Fine Art
  • Plates
  • Redlin Home
  • Redlin Gifts & Keepsakes

Help

  • 1.877.TREDLIN
  • Contact
  • Support

Newsletter

Join the Redlin e.Club for special offers and updates from Terry Redlin.

The Redlin Art Center

Gallery & Gift Shop Hours

  • 1.605.882.3877
  • Directions
Facebook

The Collection

Every Terry Redlin painting has a story to tell. Find one that speaks to you.

  • Explore The Collection
  • About Terry
  • Dealer Inquiries
  • Privacy Policy
  • Terms of Use
© 2022 Redlin Art Center. All Rights Reserved
Site by Click Rain