We’re here to help. Find answers to our most frequently asked questions.
If you own a store, you may qualify to become a retailer of Terry Redlin’s fine art prints and merchandise. Please visit our dealer inquiries page to learn more.
Didn’t find what you were looking for? Call the Redlin Art Center during business hours or send us a message through the contact form.
ShippingWe package every item with the utmost care. Learn more about our shipping rates, expected arrival times, and more.
Every item, packaged with care
The Redlin Gift Shop uses protective materials to ensure every item arrives in perfect condition
Problems with Your OrderIf you have a problem with your order, we want to make it right. Here’s what you can do if something didn’t arrive as expected.
Let us make it right
We go to great lengths to ensure your order arrives as expected. If you’re not satisfied, here is what you can do.
Determining the Value of Your PrintIf you’ve purchased a Terry Redlin print, you’ll want to keep it in good condition. Here’s what you need to know about caring for and appraising your print.
Caring for your print
Use the proper mat and frame.Look for a quality, acid-free mat with one of the following labels…
Return PolicyNeed to return or exchange an item from the Redlin Gift Shop or official online store? Learn about our return policies and procedures.
Need to send something back?
We understand that, sometimes, you change your mind or encounter an issue.
Artwork Terms to KnowIndustry art terms can be confusing, but we like to keep it as simple as possible at the Redlin Art Center. Here’s what you need to know if you’re purchasing a print.
Artwork Terms to Know
We like to simplify artistic language at the Redlin Art Center. So we’ve compiled a list of common industry art terms you may need to know.